Integrity remains the cornerstone of our business. It is only by conducting our business to the highest ethical standards can we ensure business continuity, stakeholder respect and local community support. The Bumitama Code of Conduct guides our dealings with business partners, regulatory bodies, and employees. The Code applies to all Bumitama employees, the Board of Directors, and other individuals working on behalf of the company.

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Diversity of our workforce is what helps us to create a competitive advantage in our industry. We believe in treating all people equally, with dignity and respect. This commitment has taken shape in the Group Diversity Policy, which extends from the Board of Directors down to the workforce, including all parties contracted by the Company.

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• Bumitama Agri’s grievance procedure is a structured Group-wide approach for handling complaints. The system is available to all estate employees and each head office and protects the complainant’s anonymity. The grievance procedure also addresses third-party compliance issues and land conflicts. Although it is open for internal complaints, grievances can also be raised through external platforms, such as the RSPO complaints process.
• Besides the formal RSPO complaints process, we also monitor issues raised through other channels, such as social media, NGO reports or buyer enquiries. These are recorded using our in-house grievance tracker and logged. Our policy is to engage proactively with interested stakeholders and address any raised issues through the public domain.
• We have a well-established Whistleblowing Policy and associated procedures approved by our Board’s Audit Committee. This enables our employees, customers, suppliers, contractors or local community members to raise concerns. The Policy guarantees confidential reporting without fear of reprisal; anonymous disclosures are accepted, and anonymity is preserved. The details of our Whistleblowing Policy can be found here.

• Cases Reported	2022	2021	2020
  Whistle blowing cases	3	5	6
  Fraud cases	6	3	6
  Sexual Harassment cases	7	5	3
  Social, Criminal & Legality issues	158	134	212
  Total	174	147	227

For earlier addressed grievances please click here.

Bumitama wishes to provide further clarification in response to the RAN publication “Keep Forests Standing: How Local Community Resistance is Saving the Last Rainforests of Borneo” posted on our website on 16 February 2023. It is noteworthy to mention that, although Bumitama and the timber operations share a common beneficial owner, the companies operate independently. Our management is distinct from the broader Harita Group, managed by a dedicated team of professionals. Additionally, Bumitama Agri Ltd. is a publicly listed entity on the Singapore Stock Exchange (SGX).

Since the inception of the case, Bumitama has proactively reached out to RAN, both through offline meetings and email correspondences. The following points outline a shared action plan, aimed at addressing and resolving the concerns raised:

• Following the incidents of 2014, PT Kemakmuran Berkah Timber (KBT) had committed to suspend logging (maintain the status quo) in the customary rights claimed areas in Long Isun and Naha Aruq, substantiated through the MoU of 2018.
• As part of implementation of Free, Prior and Informed Consent (FPIC) amongst indigenous territories, both PT KBT and Roda Mas Tbr Kalimantan (RTK) declare not to commence logging in said area, now and in future.
• The companies support the proposals to declare the area at hand as customary rights forest (hutan adat), but are in no position to declare such status, nor to request the Ministry of Environment and Forestry (KLHK) to move ahead with the excision of the areas from its concessions, as previously clarified. It is regrettable that said area has not been taken up as a prospective hutan adat in the new RTRW of East Kalimantan. We realise that the implementation of the MoU of 2018 has fallen short in this regard.
• Looking forward, both PT KBT and PT RTK will work with KLHK to invite the signatories of the 2018 MoU and work with invited experts in reviving earlier discussions to implement the MoU and identify the most appropriate ways to change the forest function allocation, such that it results in long-term protection for the benefit of said longhouse communities.
• We estimate that the engagement process could start before the end of this year, depending on the availability of the relevant parties. It is important to note that to fulfil its commitment, PT KBT and PT RTK will be relying on the willingness of the other MoU signatories to collaborate in the pursuit of a win-win outcome.

The aforementioned statements are part of the public commitment by PT KBT and PT RTK, which can also be found on their respective websites (http://www.rodamastimber.co.id/index.php/informasi-pengaduan & https://kemakmuranberkah.co.id/index.php/informasi-pengaduan).